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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 38587
Experience:  Over 20 years of consulting to the IT industry
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I have an ideacentre that will not come up. There is power,

Customer Question

I have an ideacentre that will not come up. There is power, but I cannot get the system to come up. It did try to restart and started an auto repair and now nothing. Is there a way to reset?
Submitted: 1 year ago.
Category: Computer
Expert:  technicalcat replied 1 year ago.

Hello Cliff, and thank you for using this service.

Sorry you are having trouble. I will help you now.

What model ideacenter is this? Also, which windows version are you running on it? 7, 8, or 10?

Customer: replied 1 year ago.
Ideacentre A540, Windows 10
Customer: replied 1 year ago.
Please email the steps
Expert:  technicalcat replied 1 year ago.

Please hold the power button in on the computer for 15 seconds. It will turn off during this time.

Wait 10 seconds.

Press and release power button.

Tell me exactly what you see until the system stops. Please do not press any keys during this process.

Customer: replied 1 year ago.
The indicator lights all come on on the bottom of the screen for power volume etc. They come on then go off. And keep repeating thos Cycle. The screen os black the whole time. Then the power shuts off. After 2 seconds it powers back on again. And repeats the same cycle.
Expert:  technicalcat replied 1 year ago.

Sorry, I am out of ideas. Will opt out to other experts for review. Another expert will be with you soon. Thanks.

Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you power off the computer

Then hold the left SHIFT key and with it held, power it on and keep tapping F8 until you get to a menu

Tell me please if you can get to this menu

Customer: replied 1 year ago.
No menu. Never gets that far before it powers down and then back on again.
Expert:  Richard replied 1 year ago.

ok, power it off

Hold F11 and with this held power it on

Keep F11 held until you get to a menu

Can you get to this?