How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

It is so slow! hp laptop, n o, wh?at is wrong

Customer Question

it is so slow!
JA: What kind of computer do you have?
Customer: hp laptop
JA: Have you installed any updates recently?
Customer: n o
JA: Anything else you want the computer expert to know before I connect you?
Customer: wh?at is wrong
Submitted: 10 months ago.
Category: Computer
Expert:  technicalcat replied 10 months ago.

Hello Carolyn Sue, and thank you for using this service.

I will help you now.

What sort of problems or slowdowns are you having with your computer? Please give me more detail, so I can help. Thanks.