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Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 11968
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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Turn off wifi permanently to my Gateway laptop, nv77h23u,

Customer Question

turn off wifi permanently to my Gateway laptop
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: nv77h23u
JA: Have you installed any updates recently?
Customer: NO
JA: Anything else you want the computer expert to know before I connect you?
Customer: internet connection does not always work because it sets back to WIFI andI use ethernet only
Submitted: 1 year ago.
Category: Computer
Expert:  Bryan replied 1 year ago.

Hi, and thank you for your question. My name is ***** ***** I'll be assisting you today.

If you want to permanently disable the WIFI function on your laptop, please carry out the following steps:

First, press the Windows key and the R key together on your keyboard; this will bring up the RUN box.

There, type in services.msc and press ENTER.

In the Services window, scroll down to the "WLAN AutoConfig" service and right-click on it, and select Properties.

Set the Startup Type to Disabled and then STOP the service as well. This should do it.

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