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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I joined match and cant open my account, yes but they were

Customer Question

I joined match and cant open my account
JA: Have you contacted anyone about your account?
Customer: yes but they were not much help
JA: Have you installed any updates recently?
Customer: no I was able to get in but after a few more tries a message says my account is blocked try again later
JA: Anything else you want the computer expert to know before I connect you?
Customer: i then joined with a dirrefent email address and was able to get in the first time then cant get in
Submitted: 10 months ago.
Category: Computer
Expert:  Isaac Franklin replied 10 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 10 months ago.

What device and operating system are you using?

When is the last time you tried to log in and using what browser? Chrome, Firefox, IE etc?

Customer: replied 10 months ago.
Am using windows
Expert:  Isaac Franklin replied 10 months ago.

When is the last time you tried to log in and using what browser? Chrome, Firefox, IE etc?

Are you on a computer? Hp, Asus, etc?

windows 7,8, 10 ?

Customer: replied 10 months ago.
Chrome
Expert:  Isaac Franklin replied 10 months ago.

When is the last time you tried to log in on the computer?

and the exact error you are seeing?

Customer: replied 10 months ago.
Windows
Customer: replied 10 months ago.
Windows 7
Customer: replied 10 months ago.
Just logged in today
Customer: replied 10 months ago.
Can u Help me
Expert:  Isaac Franklin replied 10 months ago.

the exact error you are seeing?

Are you able to screenshot? or type the exact message here?

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