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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I had System Mechanic with antivirus, but took my computer

Customer Question

I had System Mechanic with antivirus, but took my computer back to an earlier time to avoid some problems with Microsoft, and now cannot reconnect with Avangate.
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: Asus with downloaded windows 10
JA: Have you installed any updates recently?
Customer: Yes, but I cannot remember which.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 1 year ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

What is the make and model of the computer?

Customer: replied 1 year ago.
Asus with windows 8.1 but updates to windows 10
Customer: replied 1 year ago.
SDuch as?
Expert:  Michelle replied 1 year ago.

you must be having the disk for System mechanics or a download if you have purchased online.