How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Can't bring up the yahoo mail sign in window. MY WAY gets in

Customer Question

can't bring up the yahoo mail sign in window. MY WAY gets in my way!
JA: How long have you had this issue with your Yahoo account?
Customer: 3days
JA: Have you installed any updates recently?
Customer: maybe...accidently!
JA: Anything else you want the computer expert to know before I connect you?
Customer: I did gt on email a short while ago but the monitor went lit up again but no more email after clicking on a bunch of yahoo mail options.
Submitted: 10 months ago.
Category: Computer
Expert:  Michelle replied 10 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 10 months ago.

let me know the operating system on the or mac

also which browser are you, firefox, chrome or safari