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Joseph Varner
Joseph Varner,
Category: Computer
Satisfied Customers: 76
Experience:  Enterprise Support Specialist at Arthur J Gallagher
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I was in the middle of an upgrade on my Lenovo, and someone

Customer Question

I was in the middle of an upgrade on my Lenovo, and someone shut off the computer. Now the light goes on when you start it, but then everything goes blank. HELP!
JA: Just to clarify, what's the exact model of your Lenovo? And what operating system are you running?
Customer: don' know. It says G700 does that help - and it's very big - a 17" size.
JA: Have you installed any updates recently?
Customer: Yes - as I said - the sytem was doing updates today and it was taking hours, so someone finally turned it off.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: Computer
Expert:  Joseph Varner replied 11 months ago.

Hi there, my name is ***** ***** I am happy to assist!

Your laptop, do you have a docking station or an external monitor you can plug into it to see if a display comes up on it on an external device?

Expert:  Joseph Varner replied 10 months ago.

Hi, do you still require assistance? Also, just wanted to request that if you are satisfied with my service, please remember to rate me!

Thank you again!