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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can no longer login on my facebook page and face book tech

Customer Question

I can no longer login on my facebook page and face book tech with a heavy axcent told me that I had be hacked and it would cost 300.00 to fix the problem. I am 73 and was leary that I was being ID hacked and stopped all commications with them, as I was not sure I was talking to a real face book tech. Can you all help me, as I have taught myself everything that I know about computers, as I can not afford to go to a class? Sincerely, Jo I have a Dell desk top computer windows 7.
Submitted: 11 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 11 months ago.

Hi,

I'm sorry about the issue. Do not follow that voice.

Is there any error or message when logging in your facebook?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 11 months ago.

Please stay with me on this web page.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,