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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
please let me know how old is the unit and are you getting any errors or the computer is operating normally
is it a mini disc or normal disc
is the cd tray ejecting out
so when you press the eject button, nothing comes out
please confirm does the cd slot have a tray or its a insert slot like an atm machine slot and disc goes in
usually this should not happen on an all in one unitsince this is a 1 day old unit if we try to manually eject the disc the warranty cover will get void
therefore would suggest to call the store from where you got it to get a service arranged within warranty or you may click below to find the nearest service location
service location - click here
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you are welcome
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