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Hi, thanks for using JustAnswer.com I am Cris.
When you booted into safe mode did you get the windows explorer error message?
I see that you requested me. Do you still wish to work with me?
Yes I need help. N.B. I am already a member with unlimited questions please advise.
May I ask what "N.B." means?
from the Latin Nota Bene (note well)
When you try and start in Safe Mode, what occurs?
it does not appear
It does not 'appear'? May I ask what that means?
Boot into windows normally. After it logs in, press the three following keys at the same time: ALT, CTRL, and DEL
When you do that, does it bring up the task manager?