For Online Computer Support, Ask a Computer Technician
Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
I'm sorry about the issue, did you ask your son what is the new password ?
also did you find/have access to your mobile phone because you can add your phone number to your gmail account so Google can send a code to your mobile then you can setup a new password.
I would suggest to add your phone number from the opening gmail on your phone or to talk/ask your daughter about the password, Your account will be successfully recovered ONLY IF you provide enough details for Google to verify that you are the owner of the account.
Please be aware that you are paying for information and Expert advice, and not for the successful unblocking of your account.Only YOU can guarantee that your account will be successfully unblocked. Your account will be successfully recovered ONLY IF you provide enough details, and enough ACCURATE details for them to verify that you are who Google thinks you are supposed to be. Only Google can make that determination, so please understand this information before replying/Accepting the answer – thank you.If you have lready a phone linked into the account, you can get the password ***** to your phone by going here:http://www.google.com/support/accounts/bin/answer.py?answer=152124
Otherwise, there are two basic options available to regain access to an account: doing a Password ***** and submitting the Account Recovery Form. Reset password ***** : https://www.google.com/accounts/recovery/
Let me know if you need further help
Can you try to reset the password ***** the link below please https://www.google.com/accounts/recovery/