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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Firefox crashed and I cant get it back, windows pc laptop,

Customer Question

Firefox crashed and I cant get it back
JA: What kind of computer do you have?
Customer: windows pc laptop
JA: Have you installed any updates recently?
Customer: about 2 weeks ago but there was a glitch and it never installed
JA: Anything else you want the computer expert to know before I connect you?
Customer: no just want my browser firefox back. when I click on the firefox icon a crash popup appears everytime.
Submitted: 10 months ago.
Category: Computer
Expert:  ChrisC replied 10 months ago.

Hi, my name is ***** ***** welcome to JustAnswer!

What exactly happens when you try to launch Firefox? And what exactly have you done to troubleshoot the issue?

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