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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Why can't I get into my AOL account? I have a password which

Customer Question

Why can't I get into my AOL account?
I have a password ***** you say is not correct. Please let me know why.
Submitted: 11 months ago.
Category: Computer
Expert:  Martin replied 11 months ago.

Hello, welcome.

When did the problem start?

What's your email address?

Customer: replied 11 months ago.
Customer: replied 11 months ago.
Am having trouble getting into my aol account. Please help.
Expert:  Martin replied 11 months ago.

No problem. Please accept the remote support offer (you may need to click on View Offer first), then From your computer click the following link:

Then click Join your session -->

And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client

Let me know once you've done that or if you need additional steps.