For Online Computer Support, Ask a Computer Technician
Hello, welcome.When did the problem start?What's your email address?
No problem. Please accept the remote support offer (you may need to click on View Offer first), then From your computer click the following link:
https://ngmt.screenconnect.com/?Session=035f7608-6ae2-4f0d-aacb-e07a740771d0Then click Join your session -->And run (open) the program that gets downloaded Elsinore.ScreenConnect.ClientLet me know once you've done that or if you need additional steps.Martin