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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Getting Error while Encoding Menu while burning dvd slide

Customer Question

getting(###) ###-#### Error while  Encoding Menu while burning dvd slide show
JA: What kind of computer do you have?
Customer: dell 620 inspron desk top
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: I just sore your message on the one before to disable the anti virus so was going to try that one...
Submitted: 1 year ago.
Category: Computer
Expert:  Bhavik Joshi replied 1 year ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 1 year ago.

You must be using Roxio to do this(You can use Nero as well) . Please try to repair it or uninstall and install latest version of it and then try again. Let me know how it goes. It would be good if you could upload it's screenshot show I can see when and at which stage you are getting this error message.