How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I sent ALL MY ENTIRE e-mail to the TRASH in ERROR. I Have

Customer Question

I sent ALL MY ENTIRE e-mail to the TRASH in ERROR. I Have important Incoming and outgoing mail, which are Very important e-mail from Doctors, Lawyers, etc.
JA: What kind of computer do you have?
Customer: I Need to get All my e-mails Reinstated ASAP
JA: Have you installed any updates recently?
Customer: no. I accidental thought I was ONLY DELETING ALL PROMOTIONS to the TRASH, but in Error I was in PRIMARY Folder.
JA: Anything else you want the computer expert to know before I connect you?
Customer: My Computer is a HP Pavilion dv6 notebook PC
Submitted: 11 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 11 months ago.


I'm sorry about the issue. Are your email messages currently showing in Trash?

Do you have windows xp, vista, or 7, or 8, 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 11 months ago.

If the email messages are in Trash, what happens when you try to restore or move them to Inbox?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,