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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9029
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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I cant get my laptop to print, Toshiba c55-c5270 yahoo, no,

Customer Question

I cant get my laptop to print
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: Toshiba c55-c5270 yahoo
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 10 months ago.

Hi,

I'm sorry about the issue. Is there any error or message?

What's the model of your printer?

Does your Toshiba laptop have windows xp, vista, or 7 or 8 or 10?

Was it printing fine previously with this printer and this laptop?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 10 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 10 months ago.
No thank u
Expert:  Viet - Computer Tech replied 10 months ago.

I'm sorry. Is there any issue? I can help with your printing issue and any other computer issue you have. We guarantee our service, so don't worry. Thank you,

Expert:  Cody replied 10 months ago.

Do you still need help with this?

Customer: replied 10 months ago.
I will get help elsewhere, thanks anyway.
Expert:  Cody replied 10 months ago.

ok

Customer: replied 10 months ago.
No thanks
Customer: replied 10 months ago.
Just refund my $5.00.
Expert:  Robert M. replied 10 months ago.

I would be happy to help you. And usually i can do printing issues pretty easy.

If you want a refund instead you can email***@******.*** but you can do that after we work on it just as easily. would it work better for you if we spoke on the phone

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