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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
In order to help you, I need to know what operating system you have on your device. Windows Vista, Windows 7, 8.1, 10, or do you have a Mac?
How are you accessing Yahoo? Through the desktop program or thru a browser or email client?
What folder are you missing and where is it missing 'from'. mac mail, yahoo when you open your email etc?
And what browser are you using?
I am still not exactly clear what you mean? What is a filter folder?
I believe you mean this:
A filter moves the messages to another folder on the site, e.g. a custom folder that you have created
Do you want to try to take filters off to 'show' the folder? Or you can 'tweak' it in editing:
A new filter only impacts future emails you receive, not existing ones already in your account.
Modify your existing filter settings:
The order of your filters matters:
Remove a filter:
Friendly reminder.If you would like to have a more hands on support through Secure Remote Assistance, I will send you an offer and I will be ableto log in and perform the fix for you. We offer this as an easier solution for clients. It is 100% guaranteedmoney back if we cannot resolve your issue.If you would like to continue with written instructions, that is absolutely fine as well. Just click the reject when you see theoffer and we will continue immediately in this manner going forward.
I can do this for you by remote, but ONLY click accept on the offer if you want me to do it for you by remote.
if not, ignore the offer and we will continue written here.
Thank you. Can you try a different browser for me and look in your yahoo when you open it to see if you 'see'
the folder in a different browser?
Update me when you get a result.
Please put what you want to allow in your message and i will fwd it to customer service to have the amount
Do not click the star rating yet until they can do this for you. Once it lowers, you can then click the star rating and they will
send it to my account. I'm happy you got it resolved!
Thank you. Sending it now. I requested the 25.00 as you asked. You should receive email about this as well.
As requested, you can rate now. It has been dropped for you.