For Online Computer Support, Ask a Computer Technician
Hello,I am the person that will be helping you today.
I must ask a question or two before we begin. Thank you in advance for taking the time to answer.
Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?
P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.
It appears that your bank or credit card company is blocking the payment, for some reason. You will have to contact your bank or credit card company, let them know that the payment is okay to be processed and that they need to remove the block. Once the block is removed, you may click the "Accept this Offer" button once more to accept.
Thank you for clearing that up now. After you click the "Accept this offer" button for the remote service, the remote link will be posted here. That will be the last charge for today.
Okay. There is some confusion here. You have already been charged $36.
The cost for the remote is not $25. I don't know where you are getting your figures. I will send up the refund request now.