Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
Just to clarify, without much info to go on, your computer not getting emails doesn't make it 'bad'. If the other tech you took it to
said it was bad, can you tell me what he said as to why he believes this?
In order to help you, I need to know what operating system you have on your device. Windows Vista, Windows 7, 8.1, 10, or do you have a Mac?
What browser are you using on your computer to access msn email? firefox, chrome, etc? Or email client?
Can you open your email without issue on other devices?