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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a lenovo ideapad and it downloaded windows 10

Customer Question

I have a lenovo ideapad and it downloaded windows 10 automatically in late june. shortly thereafter I couldn't adjust my brightness. I went to my sister's home for most of the summer and now my laptop only has a dark (not balck or blue ) screen with a cursor scrolling on it.
I've read that windows 10 isnt compatible and I need to unistall and reinstall a previous operating system.
However, I'm not that tech savvy. can you help?
Submitted: 1 year ago.
Category: Computer
Expert:  Cody replied 1 year ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 1 year ago.

Power it off, power it on and immediately start pressing F11 repeatedly.