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arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1271
Experience:  MCSE, RHCE, IBM System X Server Certified
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How will my pc recognize my S7 Edge phone?

Customer Question

how will my pc recognize my S7 Edge phone?
Submitted: 11 months ago.
Category: Computer
Expert:  Kris R replied 11 months ago.

My name is ***** ***** I will be helping you.

Expert:  Kris R replied 11 months ago.

What operating systems are you using on your computer?



Customer: replied 11 months ago.
Windows 10
Expert:  Kris R replied 11 months ago.

You will need to download the USB drivers to allow the phone to speak to the PC. Did you do this?

I could connect and set you up If you wish.

Customer: replied 11 months ago.
why are you asking for more money if I have not even receive any answer....all I want is ypu to guide me...I think 64 dollars is not that bad for lees than 1 hour of work...right?
Customer: replied 11 months ago.
Are you there?...No answer....Sorry to be that pushing but so far, I only have been asked for more money and no questions solved
Expert:  JACUSTOMER-5pjwqz43- replied 11 months ago.

Hello, I think Kristopher was asking to remote to your computer to perform the actual USB drivers for you. That is an extra charge. I can attempt to walk you through this if you like?

Expert:  Kris R replied 11 months ago.


I am back

Expert:  arsufi2002 replied 11 months ago.


My name is ***** ***** of the expert in computer category. I would like to assist you with your issue and would be your next active expert..

Please let me know when you are back

Expert:  arsufi2002 replied 11 months ago.

It seems you are offline now. Request you to perform below activity and update status

1: Make sure mobile phone is on

2: Connect S7 mobile to computer using USB cable

3: At this point, please wait some time as Windows 10 automatically install the driver for it

4: Once installed, you may open My PC and see a new device shows which is your mobile

5: If there, just double click the mobile drive and use it as a removable storage..

Please let me know if this works..

Waiting for your reply