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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Although I am used to the old Werdperfect, this x8 has me

Customer Question

Although I am used to the old Werdperfect, this x8 has me baffled. I pulled an old letter, changed it, and wanted to rename it with a new name. I tried, as I always had done previously, by hitting "save as" and then typing in the new name. This version would not let me type in the new name. How do I do this?
Submitted: 1 year ago.
Category: Computer
Expert:  Bryan replied 1 year ago.

Hi, and thank you for your question. My name is ***** ***** I'll be assisting you today.

Do you get any error when trying to rename the file in WordPerfect?

May I connect with you remotely to troubleshoot the issue now?

Please reply back to me using the box below.

Expert:  Bryan replied 1 year ago.

I have closed out the duplicate question you opened up for this issue just now. Let's get started with a free remote session now, so that I can check and resolve the issue for you. Please open up the following link:

On the page that opens up, click on "I Agree".

Follow the on-screen prompts to download and OPEN/RUN the "Elsinore Screen Connect" remote file, and we will be connected.