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Andy
Andy, Computer Consultant
Category: Computer
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When I download photos from the disc from my camera the file

Customer Question

When I download photos from the disc from my camera the file would always
show up by date on the left side of Picasa. Recently the photos have stopped
showing up when I download. Can you help me?
Submitted: 10 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 10 months ago.

Hi,

I'm sorry about the issue. Which folder do the photos currently go to on the computer?

Can you please confirm you have windows xp (or windows vista or windows 7 or 8 or 10, etc.)?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,