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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Why has Outlook email disappeared from my Computer? Since

Customer Question

Why has Outlook email disappeared from my Computer?
JA: How long has this been an issue?
Customer: Since Microsoft sorted a hacking problem on Wednesday/Thursday of last week
JA: Have you installed any updates recently?
Customer: Not to my knowledge
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 11 months ago.
Category: Computer
Expert:  ChrisC replied 11 months ago.

When you say that Outlook e-mail has disappeared, are you referring to the icon to launch the program? Or are you missing actual e-mails?

Customer: replied 11 months ago.
The icon to launch the program
Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  ChrisC replied 11 months ago.

When you say that Microsoft sorted a hacking problem, I have to tell you, that concerns me a bit.

Did you receive a pop up on your screen telling you that there was a problem with the computer and that you needed to call a number for assistance?

Expert:  ChrisC replied 11 months ago.

Are you still with me?

You requested a remote assistance offer, which I sent over. If you would rather continue working over chat then we can do that instead.