For Online Computer Support, Ask a Computer Technician
Shut the computer off (press and hold the power button for 6 seconds) then wait 2 seconds and power it back on.As soon as you hit the power button to turn it back on, press the F8 key repeatedly (over and over) until you see a screen with options.
Press down arrow key
Has this window come up before for you?
Try turning it off the way I mentioned before, by holding the power button for a full 6 seconds (make it 10 just in case)Then as soon as you turn it back on press the F8 key repeatedly.You should get a screen with boot options
Doesn't seem to be correct - how and when are you pressing the F8 key?
Are you powering it off by pressing the power button for 10 seconds?
And just to verify, as soon as you power it back on you're pressing the F8 key (at the top where all the F keys are)
That should only come up if you pressed either F1, F2 or DEL
How did you get the Phoenix screen (BIOS) to come up?
Yes, instead of pressing F2 try pressing F8 over and over real quick
The timer can be halted by pressing the up or down arrow keyThis is the screen we're looking for:http://support.eset.com/kb2268/?locale=en_US
If you cannot get to it you will need a Vista installation or Vista repair disc.Which if you don't have, I would strongly recommend getting Windows 7 if you're going to be spending money
Should be able to do it with F8 directly - give F10 a try and then spam the F8 key
Let me know what happens.And if you could take a moment to click on one of the green stars at the top to rate me for my time, it would be greatly appreciated!Remember you can continue replying to me until you've got all the information you need.Regards,Martin