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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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When I saw a notice to grab Office365 before the offer

Customer Question

When I saw a notice to grab Office365 before the offer expired, I went to the play store. Can you tell me why Microsoft is billing me now?
Submitted: 11 months ago.
Category: Computer
Expert:  Michelle replied 11 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Customer: replied 11 months ago.
My computer is an Acer aspire that's offline now due to ATT failure to acknowledge that I'm paid in advance for one full year
Expert:  Michelle replied 11 months ago.

Do you have active internet on the computer?