Okay, since your system has been infected by Cryptolocker, the only option is to reinstall the operating system. This would wipe the hard drive clean and give you a fresh start.
As mentioned, all Falcon systems should come with either a DVD or USB flash drive as recovery media. Since it doesn't seem that your system came with this, what you'll want to do is contact Falcon at(###) ###-####and they should be able to ship you the proper recovery media for your model and you could then reinstall Windows and recovery your system.
Beyond that, your only option would be to purchase a new copy of Windows off the shelf and install it yourself. The downside to this is obviously that you have to purchase the full operating system.
I know this is a real bummer and I'm sorry this happened to you. The Cryptolocker virus is absolutely one of the worst out there.
If you have any other questions on this, just let me know.
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