How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have an ASUS UN 62 mini computer and suddenly after a

Customer Question

I have an ASUS UN 62 mini computer and suddenly after a general power failure it wont boot past the American Megatrtends bios screen and has a message
"CPU Fan Error !
Press F1 to run setup
I have pressed F1 but the screen goes blank and nothing happens
Submitted: 10 months ago.
Category: Computer
Expert:  Michelle replied 10 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 10 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  Michelle replied 10 months ago.

how old is the mini laptop?

Customer: replied 10 months ago.
Hi Michelle
The mini is about 12 months old but has had little use. I got it to into the bios yesterday by holding down F2 and then when the error occurred pressed F1 and the bios screen opened.I reduced the peak fan speed and it seems to work perfectly now
Customer: replied 10 months ago.
I missed something in the previous message and meant to say;
I actually held down F2 while I re booted then pressed F1 when the fan error occurred pressed F1
Expert:  Michelle replied 10 months ago.

Thanks for letting me know that reducing the fan speed has removed the error but that is not the solution try to make the save changes and exit and let me know if the computer is getting heated or not.

Related Computer Questions