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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a Thinkpad, T540p. I've been running Windows 10.

Customer Question

I have a Thinkpad, T540p. I've been running Windows 10. Yesterday it decided to update, and now my laptop will not proceed with opening. When I start/restart, I get the Lenovo screen, then all goes blank and nothing more happens. What is the problem, and what do you suggest?
I sure hope I don't have to reload Windows 8 and set everything up again. I just did that in July, for similar reasons.
John Augsburger
Submitted: 11 months ago.
Category: Computer
Expert:  Cody replied 11 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 11 months ago.

Try pressing F8 repeatedly on startup to see if this takes you to a menu screen.

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