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Hello,I am the person that will be helping you today.
What kind of password ***** you need help with today? Is it an email password, computer password, etc?
I will be standing by, looking forward to your response.
Which version of Windows or Mac OS are you running on the computer?
Thank you. I have one more question. At the log in screen, does the username have an @ sign in it; in other words, is it an email address or is it just a username?
That makes it a bit more complicated. Do you have the Windows 10 installation CD by any chance?
Also, is there any other account on the computer that you can log into?
Hello. Do you still need help with this request?