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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Headphones wont appear under playback devices, Acer Aspire E

Customer Question

Headphones wont appear under playback devices
JA: What kind of computer do you have?
Customer: Acer Aspire E 15 Touch
JA: Have you installed any updates recently?
Customer: I reset my computer to try to fix this problem, and It's still not fixed
JA: Anything else you want the computer expert to know before I connect you?
Customer: I'm using a Razer Kraken Pro, and the only thing I have installed is Razer Synapse.
Submitted: 11 months ago.
Category: Computer
Expert:  Cody replied 11 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 11 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 11 months ago.
Customer: replied 11 months ago.
Sure, how can we do that?
Customer: replied 11 months ago.
Actually, can we solve the problem without remote connecting?

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