How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I got new cell phone and cant get the e-mail to work they

Customer Question

I got new cell phone and cant get the e-mail to work they say I need new password ***** phone tells me its not me when I put e-mail address in
JA: When did you last reset your username and password?
Customer: i dont remember
JA: What troubleshooting have you tried?
Customer: everything I know how to do
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 10 months ago.
Category: Computer
Expert:  Josh replied 10 months ago.


What account do you need a new password *****?

Related Computer Questions