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My computer was corrupted by some scammer. When I try to

Customer Question
boot it up it directs...
My computer was corrupted by some scammer. When I try to boot it up it directs me to a repair program. the program doesn't do anything but run for houres.
Submitted: 1 year ago.Category: Computer
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Answered in 2 minutes by:
8/23/2016
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 1 year ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 38,909
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,

I'm sorry about the issue. What's the model of the problematic computer?

Can you confirm it has Windows Vista? (or Windows XP, or Windows 7 or 8 or 10, etc.)?

Does it let you close / cancel the repair program?

Is the internet currently working on the problematic computer?

Please reply at the box below. Thank you,

Ask Your Own Computer Question
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 1 year ago

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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