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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
Can you tell me what problems you are having with drop box in particular?
In order to help you, I need to know what operating system you have on your device. Windows Vista, Windows 7, 8.1, 10, or do you have a Mac?
When you go here:
Do you have a name saved? (my email auto-populates there when i sign into mine) You can have more than one login/acct.
Is it the one you usually use? And also, do you remember another email you may have used to log in?
Are you a business owner/account set up?
Only Dropbox Business users will be able have multiple Dropbox accounts synced to a single device. If you don’t have a Dropbox Business account, you can access a second Dropbox account by signing in as another user through the Dropbox website. Or you can share files between multiple accounts by creating shared folders.
Friendly reminder. ONLY accept if you want me to do this for you. If you would like to have a more hands on support through Secure Remote Assistance, I will send you an offer and I will be ableto log in and perform the fix for you. We offer this as an easier solution for clients. It is 100% guaranteedmoney back if we cannot resolve your issue.If you would like to continue with written instructions, that is absolutely fine as well. Just click the reject when you see theoffer and we will continue immediately in this manner going forward.
Sure, i will leave this here for you to look at for syncing issues.
Just let me know what you would like to do when you are ready.
We stay with you until you are resolved on your issue. Take your time.
You are welcome. Just update when you are ready. I will leave a last reply here for now, just reply when you are
ready and it will come back to my email.