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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Help me get back into google

Customer Question

help me get back into google
Submitted: 1 year ago.
Category: Computer
Expert:  Dan replied 1 year ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. Can you tell me a little more about the problem you are having please?

Customer: replied 1 year ago.
just stuck getting back to using chrome. I was ordering groceries for the first time and now I can't get into anything except aol
Expert:  Dan replied 1 year ago.

Okay, so you cannot get Chrome to come up?

Customer: replied 1 year ago.
well, ive got you; is that up?
Expert:  Dan replied 1 year ago.

You could be using any one number of browsers to chat with me? I am trying to understand what the problem is you are having?

Customer: replied 1 year ago.
just tell me to do something; the comppute
Customer: replied 1 year ago.
er is OK
Expert:  Dan replied 1 year ago.

I would be happy to help if I knew for sure what the problem was?

Customer: replied 1 year ago.
the problem is I'm stupid. Anything that people do to sign on and get started will work
Expert:  Dan replied 1 year ago.

You're not stupid. We are just not communicating well. Can you tell me what on your computer is not working?

Customer: replied 1 year ago.
34;the following page has become unresponseive you can kill it or wait
Expert:  Dan replied 1 year ago.

Well I'm simply not following what you are doing. I am going to open your question to another expert to see if they can figure out what you need. Good luck!

Expert:  Cody replied 1 year ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 1 year ago.
if you have to
Expert:  Cody replied 1 year ago.

should see offer on your side for secure remote assistance

Customer: replied 1 year ago.
I see it, I just don't want it. so what's my browser or how do I find it?
Customer: replied 1 year ago.
ok i found it it's firefox
Expert:  Cody replied 1 year ago.

Ok

Customer: replied 1 year ago.
now what do I do to get rid of that message
Expert:  Cody replied 1 year ago.

What message?

Customer: replied 1 year ago.
I already typed it in ok let me go find it again "the following page has become unresponsive . you can kill it or wait
Customer: replied 1 year ago.
just bump me back down to a regular support guy. I don't think I need a senior systems administrator. I'm just new to google and got stuck
Expert:  Cody replied 1 year ago.

It seems like Chrome needs to be installed if it keeps becoming unresponsive.

Customer: replied 1 year ago.
I am NOT happy . Go away. Dont charge me $5
Expert:  IT Miro replied 1 year ago.

Hello! My name is*****
I am a certified computer professional who will assist you with the problem you described.

It looks like the previous Expert is not available any more. I can continue assisting you. Let me know if you still require assistance with the issue you described.

I am awaiting your reply.

Thanks,
IT Miro

Expert:  IT Miro replied 1 year ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 1 year ago.

Hello!

Let me know if you were able to receive my messages.