How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

My avast informs me my network has a weak password and is

Customer Question

My avast informs me my network has a weak password ***** is not configured correctly
JA: When did you last reset your username and password?
Customer: Quite awhile back but I do not recall a date
JA: What troubleshooting have you tried?
Customer: "they" won't allow me to use the HP website for help. Otherwise I've tried everything I know that is available to me
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: My server is time warner. I called their tech, he re-booted and told me to call HP
Submitted: 11 months ago.
Category: Computer
Expert:  Cody replied 11 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 11 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?