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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Set up to IMAP. When I try to delete using the TRASH box

Customer Question

Set up to IMAP.
When I try to delete using the TRASH box icon I recdeive a message:
The IMAP Command had failed.
Reason: Invalid IMAP mailbox name: "Trash"
Can you help?
L C Feldman
Submitted: 1 year ago.
Category: Computer
Expert:  technicalcat replied 1 year ago.

Hello Leonard, and thank you for using this service.

Sorry to hear you are having trouble. So I can better assist you , please give me more details.

What is the name and version of the email program you are using? For example , outlook 2013.

Who is your email provider?This is the part of your email address AFTER the @ sign. Please tell me what that is.

Expert:  Richard replied 1 year ago.

Hi there and welcome

It appears you previous expert has opted out

Do you still require assistance?