How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I cannot get my camera to work. The person on the other end

Customer Question

I cannot get my camera to work. The person on the other end can see me but I cannot see him
Submitted: 1 year ago.
Category: Computer
Expert:  GeekGal replied 1 year ago.

Hi Judy. My name is*****'m sorry that you're having this problem. It would be my pleasure to assist you. Can you tell me please, is your camera built-in to your computer or it is an external camera connected via a usb cable? If so, what is the brand and model number?