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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Computer messed up and now all my apps are gone. I don't

Customer Question

computer messed up and now all my apps are gone. I don't know what to do
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: ASUS where do I find make and model? I am pretty much internet stupid
JA: Have you installed any updates recently?
Customer: no, I have had this problem for about three weeks
JA: Anything else you want the computer expert to know before I connect you?
Customer: nothing I can think of
Submitted: 1 year ago.
Category: Computer
Expert:  Dan replied 1 year ago.

Hello and thank you for your question. I look forward to assisting you today. Is this a laptop, and can you tell me what version of Windows you are running please?