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Hi and welcome to JustAnswer,
Thank you for the question and your patience. Should you still need assistance for information purposes only...Initially, please describe fully the issues experienced with Yahoo please.
Have you tried requesting a reset of the password ***** an account key sent to another email address linked to your primary Yahoo address?
Have you tried the described alternate procedure HERE ?
Can you please view and then try?
Sorry but my participation is strictly limited to technical, repair and/or installation issues.
For all others, please contact Customer Support.
Contact Customer Support; thanks.
Hi there. My name is***** am so sorry that you're having such difficulty with this. I would be happy to remotely connect to your computer and fix this problem while you watch at no additional charge. If you'd be willing to consider that, please let me know.
Otherwise, you can contact customer support by email at***@******.*** or by calling
1-***-***-****. I'm truly sorry but I am tech support only, so I don't have the necessary access or authority to close the ticket for you.