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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My hp 5301-o8ha will not start. Beeps, black screen. I had

Customer Question

My hp 5301-o8ha will not start. Beeps, black screen. I had just installed Kasperskiy Windows 10 update and it was rebooting. Never came back to life. I have removed the RAM cards, blown out the dust, fans work. Let it cool off for a day or two. Zip. I am thinking that the reboot blew its mind?
Submitted: 1 year ago.
Category: Computer
Expert:  Dan replied 1 year ago.

Hello and thank you for your question. I look forward to assisting you today. When it beeps, does it beep a certain number of times?

Expert:  Dan replied 1 year ago.

Also, the model number you listed is for the power supply. Can you give me the model number of the computer please?