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Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 1929
Experience:  25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
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When starting up my laptop, I get a message saying, "storage

Customer Question

When starting up my laptop, I get a message saying, "storage capacity is getting low on my charger." I've had this computer for approximately 8 yrs. There was a recall on first one and ya'll sent this one to me.
Submitted: 1 year ago.
Category: Computer
Expert:  Dan replied 1 year ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. What is the make and model of the laptop please?

Customer: replied 1 year ago.
HP G62-435DXnotebook PC
Customer: replied 1 year ago.
It has a Windows 7 sticker on it.
Expert:  Dan replied 1 year ago.

Okay thank you. What you see is an indication the battery is failing. If you have had it for eight years, that is pretty good for a battery of that type to last that long.

Customer: replied 1 year ago.
ya'll sent me this charger a couple of years ago.
Expert:  Dan replied 1 year ago.

It is not the charger, just the battery wearing out. If you check this LINK, you can order a replacement.

Customer: replied 1 year ago.
Thank you so much!
Expert:  Dan replied 1 year ago.

You’re very welcome. It was a pleasure working with you!