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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I recently updated to Win 10...then ordered bigfish games

Customer Question

I recently updated to Win 10...then ordered bigfish games which will not open...I don't have a problem with previous similar bigfish games...I'm using HP Pavillion laptop, 6 yrs old.
Submitted: 11 months ago.
Category: Computer
Expert:  Cody replied 11 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 11 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 11 months ago.
Customer: replied 11 months ago.
no free trial
Customer: replied 11 months ago.
can you help
Customer: replied 11 months ago.
are you there???????
Customer: replied 11 months ago.
since you don't seem interested in doing your job, cancel the order I just completed and do NOT charge my credit card...
Expert:  Cody replied 11 months ago.

I was away, I'm here now

Customer: replied 11 months ago.
stop trying to charge me more money...I said cancel this session and refund my've done nothing to help me!!!!!
Expert:  Cody replied 11 months ago.

I'm sorry I didn't respond immediately, I will put in the request.

Customer: replied 11 months ago.
I will expect a refund immediately!