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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Lost all a few weeks ago/Verizon tech got me back yo

Customer Question

lost all a few weeks ago/Verizon tech got me back yo internet, however I do not remember any sign ins
JA: Have you done a bandwidth test?
Customer: do not know what that is
JA: What troubleshooting have you tried?
Customer: various new emails to start. nada works??
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no only get me up and running again
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

What sign in you forgot please explain the problem a bit more in detail.

Customer: replied 1 year ago.
what is the cost total for help needed??I would like to have your service if I can afford it
Expert:  Michelle replied 1 year ago.

I think is $36 you paid for the chat service and if you want additional service like remote assistance and phone call it will cost an additional $39.

Outside if you try tech support they charge $150 or more.