How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I changed my email password. When I get into my email. It

Customer Question

I changed my email password. When I get into my email. It says stayed checked in on the email. Someone has been in my Facebook page and changed a lot of information.
Submitted: 1 year ago.
Category: Computer
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  George Sibiya replied 1 year ago.

I seem to have difficulty in initiating a secure remote assistance I am so so sorry.

May you please send me a screenshot of the message to***@******.***

Customer: replied 1 year ago.
I changed my email password. on my email. But the email says stay logged in. I took off the check mark but it won't go away. someone was in my facebook page and changed a lot of my information. I don't have a phone.
Expert:  George Sibiya replied 1 year ago.

You said the email account is with yahoo right?

Expert:  George Sibiya replied 1 year ago.

Try to uncheck the mark and then clear the cookies on your browser.

Are you using internet explorer, chrome or firefox?