How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

My server is down i need the pass word and name to get it

Customer Question

My server is down i need the pass word and name to get it back up I had to factory reset my phone and it went down please help
Submitted: 1 year ago.
Category: Computer
Expert:  arsufi2002 replied 1 year ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 1 year ago.

1: I am sorry iam little bit confused, You have problem with server or phone?

2: For what instance the password ***** ***** used?

please reply

Customer: replied 1 year ago.
My server the name and password ***** erased I had to factory reset my phone now those 2 are missing from my server I can,t get on google without it
Customer: replied 1 year ago.
The server is IMAP.com I'm missing user name and password
Customer: replied 1 year ago.
IMAP.google.com
Expert:  arsufi2002 replied 1 year ago.

Dear Joy,

Thanks for your reply

Are you still there

Expert:  arsufi2002 replied 1 year ago.

Ok,

Yes, We have to enter a Gmail id and password ***** register phone. Its only after then we can make use of Google services

By the way, do you really forget Gmail id and Password ?

We can register mobile using any gmail id. But services or things you purchased from old gmail id won't reflect on new gmail account...

Please let me know if we are in right track.

Thanks

Customer: replied 1 year ago.
I can't afford it I'm on disability
Expert:  arsufi2002 replied 1 year ago.

Sorry, I didn't get you...

Do you mean you can't remember the Gmail account details.

Please reply