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Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 13535
Experience:  I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
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This is cole ready to connect

Customer Question

this is sharon cole ready to connect
Submitted: 1 year ago.
Category: Computer
Customer: replied 1 year ago.
I was working with Dustin
Expert:  Dustin replied 1 year ago.

Hi Sharon,

to start the connection please use this link

http://www.justanswer.com/remotedesktop/join.aspx?Session=fab954db-6130-41ed-8b6a-50cc1cb1c8d3&Type=Java

On the next page, click agree.. It will download the java boostrap client.

Once downloaded, open and install that file.. When it asks you to run it, click run. That will connect us.

Dustin S

Customer: replied 1 year ago.
App can't be open because it's from a identified developer
Customer: replied 1 year ago.
Is this a different link?
Customer: replied 1 year ago.
is this a different link it won't let download it
Expert:  Dustin replied 1 year ago.

Lets click the apple at the top left of your screen, them click system preferences, then click proivacy and security, then click the general tab.

Then, click the bubble for allow apps from anywhere.

If it wont let you click it, t hen click the lock at the lower left hand corner, enter your password ***** then click the anywhere bubble.

You should then be able to run the elsinore file I sent you.

Customer: replied 1 year ago.
bb4n66
Expert:  Dustin replied 1 year ago.

Connected

Customer: replied 1 year ago.
Customer: replied 1 year ago.
It's connected to the desktop
Expert:  Dustin replied 1 year ago.

You can respond to me in the chat box inside the remote connection, to save time!

D.S

Customer: replied 1 year ago.
Hp photos mart studio
Expert:  Dustin replied 1 year ago.

Thank you