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Hello and welcome to JustAnswer, I look forward to assisting you today. Are you trying to install Google?
So have all the apps just disappeared, and what apps did you have?
Okay. What version of Windows are you running, and when did you notice the apps no longer work?
Have you tried to reinstall the Google apps?
Do you see the Google Play Store icon?
Open the Play Store then search for the Google app that is not working correctly. When you find it in the store, it will give you the option to uninstall it. Then you can reinstall it again and that should resolve the problem.
You should have a Google account? That may be why the apps are not working??
Have you tried signing in, or what happens when you do?
What is your gmail address you use to sign in with?
Give me a minute please.
Do you know how you connect to the internet from your tablet?
Did you setup the tablet originally?
Okay. Does it use your cell phone service to connect to the internet?
Have you tried turning it off then back on to see if it will reconnect?
When it comes back on, make sure the Tablet is not in Airplane mode. This is located in the Settings Menu under Wireless and Networks.
Also check to make sure the wireless is turned on.
Okay. When you get the authentication message, have you ever had to use a password ***** gain access?
Okay. I can give you instructions to do a reset provided you don't have anything you want to keep?
You will lose everything you have saved on the tablet. Your facebook will not be affected.
Your tablet will be as it was when you first got it.
You still have the option of the Geek Squad? Just making sure you consider all avenues.
Yes provided you have it backed up. Check this LINK and it will give you instructions complete with screen prints to reset your tablet.
Wanda, as much as I would like to help you through this, I think it would complicate things more for you. Is there anyone that can actually take your tablet and change the settings for you?
Okay Wanda. I wish you the best!
Hello! My name is*****I am a certified computer professional who will assist you with the problem you described.It looks like the previous Expert is not available any more. I can continue assisting you.
Let me know if you have reset your Lenovo tablet yet.
I am awaiting your reply.Thanks,IT Miro