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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I do not know my password and I have tried to establish a

Customer Question

I do not know my password ***** I have tried to establish a new one but i cannot succeed with the process. I RECEIVED a notice from aol saying that my payment is past due. I realized that the new card they sent me would no longer automatically pay aol. I am not computer savvy and dont want my perfect credit affected. I am also not good on the Internet. Is there a way to pay my account by phonr and get a psper bill in the future? Thanks.
Wendy xxxxx ***@******.***
JA: How long have you had this issue with your A.O.L. account?
Customer: They did not say. I have had the new credit card for about six weeks
JA: What troubleshooting have you tried?
Customer: I described in my first message
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No I am glad you can do that!
Submitted: 1 year ago.
Category: Computer
Expert:  technicalcat replied 1 year ago.

Hello, and thank you for using this service.

The good news for you is AOL email is a FREE service.

You should not be paying for AOL , unless you are on a dialup, or AOL is your internet service provider.

Are you having trouble logging in to your aol email account?