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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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How do I reset the password for My Book Essential, WD

Customer Question

How do I reset the password ***** My Book Essential, WD SmartWare Software?
JA: When did you last reset your username and password?
Customer: Can't remember but been a long time ago.
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: Have not installed updates. You're my first try at a solution.
JA: Anything else you want the computer expert to know before I connect you? Thank you.
Customer: I have a Mac
Submitted: 1 year ago.
Category: Computer
Expert:  Martin replied 1 year ago.

Hello, welcome.

Does your one have a recovery button?

If so, take a look at this link:

Let me know how you go.